One platform. Two sides of the job.

Maintenance work, connected from request to invoice.

Contractors run the work. Clients request service, follow progress, and manage their sites. Everyone gets a clear view without the back-and-forth.

One job. Two clear views.

Everyone sees what they need.

Contractors manage the work. Clients follow it.

  1. 01Request

    ContractorLog calls, emails, integrations, or portal requests.

    ClientChoose a site, describe the issue, and add photos.

  2. 02Dispatch

    ContractorSet the priority, schedule the visit, and assign a tech.

    ClientKnow the request was received and track its status.

  3. 03Field work

    ContractorCapture notes, photos, arrival, completion, and signatures.

    ClientSee updates and proof as the work gets done.

  4. 04Quote

    ContractorSend the quote for approval.

    ClientReview the quote and approve it.

  5. 05Invoice

    ContractorSend the invoice and keep its status with the job.

    ClientReview and pay the invoice.

For commercial maintenance contractors

From first request to final invoice.

Give the office, field team, and client one connected Work Order. Your notes, costs, margins, and team controls stay private.

  1. Capture the request.

    Enter it from the office or receive it from the Client Portal with the site, issue, and photos attached.

  2. Dispatch the right tech.

    Set the priority, schedule the visit, and assign the work.

  3. Bring back proof.

    Techs add notes, photos, timestamps, completion details, and signatures from the field.

  4. Get approval.

    Send the quote and record the decision.

  5. Send the invoice.

    An invoice draft is automatically created after a job is completed. Review and send it to your clients with just the click of a button.

TradelyHQ Admin Work Orders board listing commercial maintenance Work Orders with priority, Site Code, assigned tech, and status columns.
Admin Work Orders board. Priorities, Site Codes, assigned techs, and status in one view.
TradelyHQ contractor Work Order detail showing scheduling, assignment, priority, and status controls.
Contractor Work Order detail. Scheduling, assignment, priority, and status stay with the job.
TradelyHQ Tech Portal showing a field technician's assigned commercial maintenance Work Orders and statuses.
Tech Portal. Assigned Work Orders and field status in the technician’s own view.

The contractor workflow in 60 seconds

Watch one Work Order move from request to invoice.

See how the office and field team keep the whole job together.

Preview frame of the TradelyHQ contractor workflow video, with the TradelyHQ logo on a dark background.
Contractor workflow: request, dispatch, field updates, approval, and invoice.

For property and facilities teams

See what is happening at every site.

Request work, follow progress, review quotes, and see completion proof. Everything stays organized by location.

Built for a single location or an entire portfolio. Retail, restaurants, schools, churches, property teams, and more.

  1. Send a request.

    Choose the location, explain the issue, and add photos.

  2. Track the work.

    Follow status, messages, and proof as the job moves forward.

  3. Keep sites organized.

    Move between every location your team manages.

  4. See the full record.

    Review quotes, approvals, completed work, equipment, and maintenance.

TradelyHQ Client Portal new service request form with the spend cap, site, category, and photo fields.
Send a request. The site, category, photos, and your standing spend cap travel with it.
TradelyHQ Client Portal Work Orders list showing requests grouped by approval, open, hold, active, and completed.
Track the work. Every request sorted by what needs you, what is running, and what is done.
TradelyHQ Client Portal site directory listing every service location with its Site Code, address, and open work.
Keep sites organized. Every location with its Site Code, address, and open work in one directory.
TradelyHQ Client Portal Work Order detail showing the assigned service provider, authorized spend cap, and a live activity timeline.
See the full record. Who is assigned, what is authorized, and every step as it happens.

Optional for Client companies

Know every asset at every site.

Catalog equipment, furniture, documents, service history, and maintenance plans by location. When something needs work, send its full record with the request.

  1. 01 Asset

    RTU-04 · Rooftop unit

    Cedar & Pine Retail · CEDAR-MAIN

    Condition
    Operational
    Warranty
    Through Aug 2028
    Next maintenance
    Oct 12
  2. 02 Service history

    Keep every service record together.

    TradelyHQ work and outside repairs, clearly labeled.

    TradelyHQ Belt inspection Outside vendor Compressor repair
  3. 03 Request service

    Request work with the details attached.

    The site, condition, documents, and service history stay with the request.

    Request service
Example asset journey: from its record and service history to a new maintenance request.

Choose your side

Start with the work in front of you.

Property and facilities teams

I manage properties or facilities.

Create a free Client Portal, join through a contractor invite, or sign in.

Create free Client Portal