Comparison
TradelyHQ vs ServiceTitan.
ServiceTitan is the enterprise heavyweight of field service — the public, $300-per-seat, multi-month-implementation, dedicated-success- manager platform. It has more features than most contractors will ever use, and a price that reflects it. TradelyHQ is the lean alternative: built specifically for commercial maintenance contractors with 1-25 techs who want to skip the procurement gauntlet and the five-figure implementation invoice. Sign up online, run real work the same day, $89 per tech per month, cancel anytime.
| Feature | TradelyHQ | ServiceTitan |
|---|---|---|
| Designed for | SMB commercial maintenance contractors with 1-25 techs who want a focused tool without a procurement project | Mid-market and enterprise HVAC, plumbing, and electrical contractors with the budget and headcount to run a multi-month rollout |
| Pricing posture | $89 per tech per month, published on the pricing page. No setup fee. Owners, admins, dispatchers, and customers are free. | Quote-based. Industry reports consistently put per-seat pricing in the $300+/month range with multi-thousand-dollar implementation fees. Not published. |
| Time-to-onboard | Sign up online, do a 30-minute demo, get a sample account, run real work the same day. No procurement project. | Sales call → demo → quote → procurement → contract → multi-month implementation with their team. Common timeline: 60-120 days before you're live on real work. |
| Contract minimum | Month-to-month. Cancel anytime — no annual contracts, no early-termination fees. You can cancel from your billing settings or by emailing support. | Annual contract is the norm; multi-year discount is the upsell. |
| NTEs by client | NTEs are first-class data — per client, per trade, carried onto every job, enforced at the database. Tech flags overages from the field before the office burns time and parts. | Supported as part of a larger pricebook and approvals module. Powerful but configuration-heavy. |
| Feature surface | Focused: dispatch, NTE control, quotes, completion reports, invoices, QuickBooks, client portal. Built for the commercial maintenance flow without the bolt-ons. | Massive — marketing automation, call tracking, financing, equipment tracking, dynamic pricing, payroll, memberships. Most contractors use a fraction. |
| Accounting integration | QuickBooks Online — connect once, invoices and payments flow both ways. | QuickBooks, Sage Intacct, and others. More integrations, more configuration. |
| Residential vs commercial | Commercial-first. Built around repeat B2B accounts, multi-site clients, property-manager workflows, AP-driven billing. | Originally residential, now expanded to commercial. Strong for shops doing both; the commercial module sits on top of a residential-first core. |
| Mobile (tech app) | Techs open the job from their phone, add proof, request approval when needed, close out cleanly. Works in English, Spanish, and Portuguese. | Robust native mobile app with deep features. Higher learning curve for new techs. |
When ServiceTitan is the right call
- You have 50+ techs and the budget for a six-figure annual FSM line item
- You want marketing automation, call tracking, dynamic pricing, and payroll in one platform
- You have a dedicated office function that can run a multi-month implementation project
- You do significant residential volume and want one platform across residential + commercial
When TradelyHQ is the right call
- You have 1-25 techs and want to be live on real work this week, not next quarter
- You want pricing published on the pricing page, not a 3-week sales cycle
- You don't need (or want to pay for) marketing automation, financing, memberships, or dynamic pricing
- Your work is commercial maintenance — repeat accounts, NTE caps, AP-paid invoices
- You'd rather have a focused tool you can change vendors on next month than a multi-year contract
The honest framing
ServiceTitan is a great fit for shops that have outgrown spreadsheets AND have outgrown SMB tools AND have the office function to run a platform of its size. That's a smaller subset of contractors than ServiceTitan's marketing implies. If you're a 5-tech commercial HVAC shop running dispatch out of a shared inbox and chasing invoices in QuickBooks, ServiceTitan is overkill — you'll pay enterprise pricing for software you won't have the headcount to operate.
TradelyHQ is built for the under-served middle: too big for a spreadsheet, too small for ServiceTitan, doing commercial work that Jobber and Housecall Pro weren't designed for. If that's you, we should talk.
Other comparisons
See the focused product yourself.
30-minute walkthrough, we'll set up a TradelyHQ account for your shop with sample data shaped to your business. You leave with login info.
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