Comparison
TradelyHQ vs Housecall Pro.
Housecall Pro is the residential standard for HVAC, plumbing, electrical, and home cleaning. Strong scheduling, strong consumer booking, strong on-the-call payment. If your customer is a homeowner at a single address, Housecall Pro is hard to beat. TradelyHQ is the opposite end of the trade: commercial maintenance shops who service property managers, retail chains, and multi-site facilities — work with NTE caps set in advance, written approval before extra work, completion reports stapled to invoices, and AP teams who audit every line item.
| Feature | TradelyHQ | Housecall Pro |
|---|---|---|
| Designed for | Commercial maintenance contractors servicing repeat B2B clients across many sites | Residential home-service businesses where the customer == the homeowner at one address |
| NTEs by client and trade | NTEs are first-class data — set per client and per trade, carried onto every job, enforced at the database. Techs flag overages from the field before extra time and parts are committed. | No NTE concept. Residential pricing assumes the homeowner is standing there and can approve a quote on the spot — not a property manager with a pre-set spending cap. |
| Repeat-account workflow | Multi-site clients are the default. Site codes, service history per location, lockbox notes, per-client billing rules and contacts. | Recurring customers supported, but the data model treats each address as its own consumer relationship. Multi-site B2B requires workarounds. |
| Quote-then-approve flow | When work exceeds the NTE, the office builds a quote from field notes and photos, sends it to the client's approver, and the approved scope stays tied to the original job for billing. | Quotes exist but are oriented toward selling a new residential job, not for getting a commercial client's written approval before extra work begins on an existing one. |
| Field proof for B2B invoices | Arrival times, photos, notes, parts, completion details, and signatures stay with the job — so when an AP department audits an invoice, the proof is already there. | Photos and notes are supported. Residential consumers rarely audit invoices the way an AP team does, so the muscle isn't there. |
| Consumer payments | Pay-on-completion supported but most billing is invoiced and AP-paid Net 30+. QuickBooks Online sync handles the reconciliation. | Excellent — card-on-file, tap-to-pay, online consumer payment is a core strength. Built for residential cash flow. |
| QuickBooks integration | Connect QuickBooks once. Completed jobs become invoices, payments flow back, customer + item mirroring keeps the books clean. | QBO sync supported. Residential billing patterns (small invoices, immediate pay) are well-handled. |
| Pricing model | $89 per tech per month. Owners, admins, dispatchers, and customers are free. Work orders unlimited. No setup fee. | Tiered (Basic / Essentials / Max). Per-user limits at lower tiers; gets less competitive as commercial shops add office + dispatch headcount. |
| Mobile (tech app) | Techs open the job from their phone, add proof, request approval when needed, close out cleanly. Works in English, Spanish, and Portuguese. | Strong residential tech app — booking, scheduling, on-site payment. The flow is built around a single-visit consumer interaction. |
When Housecall Pro is the right call
- Your customer is the homeowner, paying on completion
- You do mostly residential service calls — single address, single visit
- Card-on-file and consumer-facing booking are core to your model
- You don't deal with property managers, NTE caps, or AP departments auditing invoices
When TradelyHQ is the right call
- You service repeat commercial clients across multiple sites
- NTE caps matter — the client sets the limit, YOU eat the overage if a tech goes past it without approval
- Quote approval has to happen BEFORE extra work, not after
- Invoices are AP-paid Net 30+ and need photos + completion reports stapled on
- Your office staff are full-time and shouldn't burn user seats meant for techs
The honest framing
Housecall Pro is one of the best products in residential FSM. Nothing below is a knock on what it does for that market. The question is just whether your business is residential or commercial — and the answer usually isn't 50/50. If 70%+ of your revenue is single-address consumer work, Housecall Pro is probably right. If 70%+ of your revenue is repeat commercial accounts billed Net 30+ with NTE caps, you're forcing a residential tool to do commercial work.
TradelyHQ is built around the commercial workflow from day one. Same trades, very different business.
Other comparisons
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