For commercial plumbing contractors
Software for commercial plumbing shops.
Built for the shops servicing restaurants, hospitality, healthcare, schools, and property managers — not residential homeowners. Emergency dispatch when a riser fails at 9pm, NTE caps from your big accounts, backflow PM schedules, after-hours billing rules, completion reports attached to invoices, and QuickBooks that doesn't take a week to reconcile at month-end.
Why commercial plumbing is different
Emergency calls don't stop. The paperwork keeps coming.
- Emergencies happen at the worst times — Friday night, Sunday morning, holiday weekends. Dispatch has to assign the on-call tech in minutes, not after the office opens Monday.
- NTE caps from chains and property managers — most B2B plumbing jobs come with a "don't exceed $X without calling" rule. Going over without approval means eating the difference.
- After-hours premiums — billing rules differ between business-hours, after-hours, and weekend response. The system has to capture which window the work happened in.
- Backflow PM schedules — annual backflow testing is required by code in most jurisdictions. The schedule has to live somewhere that won't let you miss one.
- Code compliance docs — inspection reports, permit pulls, and signed-off work orders need to be findable when the AHJ asks.
- Repair vs. replace decisions — when a tech finds the issue, the office needs to turn the field notes into a quote fast — before the building manager pulls in a competitor.
What TradelyHQ does for plumbing shops
Dispatch, NTE, quotes, invoices, QuickBooks — one workflow.
Emergency dispatch from any device
When the after-hours call comes in, dispatch (or the on-call owner) opens TradelyHQ on a phone, picks the closest available tech, sets priority, and pushes the WO. The tech sees it on their phone within seconds.
NTE caps tied to the client
Each client + trade carries a default NTE. When the WO is opened, the cap is snapshotted on. When the work goes over, the tech taps "Quote Needed" — the office gets a one-click quote builder with field notes already filled in.
PM schedule for backflow + recurring service
Annual backflow tests, semi-annual drain cleans, and recurring inspections live on the dispatch board with the rest of the work. The office sees what's due this month before the deadline passes.
Field proof for AP-paid invoices
Arrival times, photos, notes, parts used, and customer signatures stay with the WO. When the building manager's AP team audits the invoice, the proof is already attached.
QuickBooks Online sync
Connect QuickBooks once. Completed WOs become invoices, payments flow back, customer + item mirroring keeps the books clean. No more month-end reconciliation marathon.
Mobile tech app for the field
Techs install via add-to-home-screen, no managed-device drama. Photos, notes, signatures, and quote flags work even when the basement has no signal — they sync when service comes back.
Who you service
Built for the clients commercial plumbing contractors actually have.
Property managers running office and retail portfolios. Restaurant groups with multiple locations. Hospitality and hotel chains. Healthcare facilities. Schools and universities. Multi-unit residential operators (apartment complexes, condo associations). The kind of clients who set NTE caps, require COI on file, pay Net 30+ through an AP system, and audit every line item.
Pricing
$89 per tech per month.
Owners, admins, dispatchers, and clients are free. Work orders unlimited. 30-day free trial, no credit card. See pricing →
Software for other trades
See the plumbing workflow yourself.
30-minute walkthrough — we'll set up a TradelyHQ account for your plumbing shop with sample data shaped to your business. You leave with login info.
Ask for a demo