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What happens when an invoice goes overdue?

Last updated 2026-04-28

Any invoice past its due date gets marked Overdue automatically — no work needed from you. By the time you sit down at your desk in the morning, the list is already up to date.

What you'll see

What your customer gets

Overnight, the customer's main contact in the Client Portal — the owner of their portal account — gets a friendly reminder email letting them know the invoice is past due. You don't have to send it yourself.

When the invoice gets paid

Once the customer pays — or you record a payment in TradelyHQ — the invoice flips to Paid and the red Overdue badge goes away on its own.

How to find your overdue invoices

Open the Invoices tab and choose the Overdue filter. You'll see every past-due invoice in one list, so you know exactly who to follow up with.

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