How does the tech mobile app work?

TradelyHQ works on any phone with a web browser — there's nothing to download from an app store. Your tech opens the TradelyHQ website on their phone, signs in, and they're ready to work. If they want a one-tap shortcut, they can add TradelyHQ to their home screen and it shows up with an icon, just like a regular app.

Setting it up on an iPhone

1. Open Safari on the phone
2. Go to tradelyhq.com/app
3. Sign in with the tech's email and password
4. Tap the Share icon in the bottom toolbar
5. Scroll down and tap "Add to Home Screen"
6. Confirm the name (TradelyHQ) and tap Add

A TradelyHQ icon now sits on the home screen. Tapping it opens a clean full-screen view — no browser bar at the top, no tabs — so it feels like a normal app.

Setting it up on Android

1. Open Chrome on the phone
2. Go to tradelyhq.com/app
3. Sign in with the tech's email and password
4. Tap the three-dot menu in the top-right corner of Chrome
5. Pick "Add to home screen" (some Chrome versions call it "Bookmark" or "Install page")
6. Confirm the name and tap Add

A TradelyHQ shortcut now sits on the home screen. Tapping it opens TradelyHQ in a regular Chrome tab — on Android it doesn't go full-screen like iPhone does, but the tech still gets the same one-tap launch.

What the tech sees once they're signed in

• Their own assigned work orders for the day, sorted by priority and due time
• A simple three-step flow on each work order: heading to site, on site, finishing up
• One-tap GPS check-in when they arrive
• Photo upload from the phone camera
• Customer signature capture on the screen when the job is done
• A "Quote Needed" button if the work is going to cost more than the approved limit
• Their personal week view, earnings summary, and first-time-fix rate
• The whole app in English, Spanish, or Portuguese — each tech picks their language

They only see their own work orders, with the customer info, the site code and address, the parts and labor entry, and the photo uploader. They don't see other techs' jobs, other companies' jobs, or any of the office screens.

The tech needs an internet connection

TradelyHQ needs a working internet connection on the phone — both for loading work orders and for saving changes (photo uploads, marking a job complete, GPS check-in, signature capture). If the signal is weak in a basement, an elevator shaft, or a rural area, the tech may need to wait for a stable connection or step outside to get the page to load and the changes to save.

Forgot password

Same as on a computer: tap "Forgot password?" on the sign-in screen, type the tech's email, and tap the reset link in the email when it arrives.

Signing out

Tap the Sign Out button in the bottom bar — it's right there, no digging through menus. Change Password works the same way.